SERVICES

PLEASE ENSURE YOU ARE BOOKING UNDER THE CORRECT LASH TECHNICIAN.

PLEASE READ THE FOLLOWING POLICIES BEFORE BOOKING AN APPOINTMENT. IN FAIRNESS TO OUR CLIENTS, THERE ARE NO EXCEPTIONS TO THESE POLICIES. 

• Please create an account before booking so you can manually manage your appointments

• Deposits are non-refundable and only transferable to another appointment if rescheduled with at least a 48 hour notice 

• If you decide to cancel, you will lose your deposit 

• Rescheduling must be done through the website, if the site does not allow you to do it, you have missed the 48 hour mark

• If you arrive late, your appointment time will not be extended

• 15+ minutes late and your appointment is automatically cancelled, your deposit will not be refunded

• No shows must pay for the missed appointment in full before being able to re-book 

• No guest allowed at your appointment unless they have been pre-approved

• It is your responsibility to follow all aftercare instructions to ensure quality results

• Payments are accepted in cash only, all e-transfers are subject to a 13% tax

• Double check your “junk” box for your confirmation email

DISCLAIMER: WE RESERVE THE RIGHT TO REFUSE SERVICE TO ANYONE FOR ANY REASON AT ANY TIME.  WE HAVE A ZERO TOLERANCE TO CONSISTENT TARDINESS, IMPROPER CARE OF EYELASHES EXTENSIONS, MISCONDUCT OR HARASSMENTS. IF YOU DO NOT AGREE WITH THESE POLICIES, PLEASE DO NOT BOOK.

 

REFILLS: 

• Refills are recommended every 2-3 weeks with at least 50% of your lashes remaining

• No refill services will be done after 3.5 weeks (24 days), a fullset must be booked 

• Foreign fills are subject to an additional $20 charge 

• We do not guarantee quality and results on foreign refills 

 

MINI-FILLS:

• Mini-fills can only be booking within 7 days of your last appointment with at least 80% of your lashes remaining

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ADD-ONS:

• Lash Decals (butterfly, star, heart, rhinestones) or Coloured Lashes +$10

• Please inform me before your appointment so I can ensure there is enough time